Strategy

8 min read

From Pitch to Partnership: Winning Better Clients

By Ivy Calloway

The best client relationships we have were never won in a pitch deck. They were won in the first conversation, by asking harder questions than the client expected.

Qualify ruthlessly

Budget, decision-maker, deadline, and appetite for change. If two of the four are missing, the project will cost you more than it pays — in money or in morale.

Partners, not vendors

Vendors execute requests; partners shape them. Position yourself at the table where problems are defined, and the work — and the fees — follow naturally.

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